Job Summary:
Manage a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.
· Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
· Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
· Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the market place
· Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
· Ensure the implementation of Client Management Process for the assigned accounts and be able to add value to clients
· Identify and recommend enhanced and new services that answer clients' business needs
· Lead the client servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
· Provide product solutions and benefits to client business issues / opportunities by developing strategic initiatives for each client
· Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
Job Details
Date Posted:2012-02-15Job Location:Algiers, AlgeriaJob role:ResearchCompany industry:Marketing; Consulting Services; Retail/Wholesale
Preferred Candidate
Career level:Mid Career
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