Guest Services Receptionist Job - Latham Watkins

[Mr. Job]

Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is currently seeking a Guest Services Receptionist to join our winning team, located in Abu Dhabi. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation and collaboration.
The Guest Services Receptionist will receive a generous total compensation package. Bonuses are awarded in recognition of individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program including healthcare, life and disability insurance and more! In addition, employees will receive a holiday program that accrues 27 days during the first year of employment and grows with tenure.
As a Guest Services Receptionist at Latham, you will contribute your expertise to perform all functions related to receiving clients, calls, vendors, deliveries, pages, etc., directs them to the appropriate individual and operates within the established procedures of the Firm. He or she is responsible for typical duties of an operator or receptionist, in addition to guest services reporting. The Guest Services Receptionist demonstrates a high level of responsiveness and professionalism while accomplishing these and other critical functions:
Directs telephone calls to appropriate attorneys and staff and/or records messages for correct recipients. Pages attorneys, staff, and visitors and relays messages when page is answered.
Operates Cisco Phone System and/or Cisco Web Attendant to relay incoming, outgoing, and intra-system calls.
Meets and greets clients and visitors, determines the nature of their business, and provides appropriate information. Registers visitor names in the building security system. Logs and distributes temporary office key cards.
Coordinates with outside vendors, clients, building management, and/or security for after hours guest services.
Refers guests to appropriate individuals in the office or contacts that person by telephone and arranges an appointment.
Utilizes Meeting Room Manager (MRM) to schedule conference rooms and visitor offices; may also run multiple reports in MRM including catering and technology requests for conference rooms and visitors.
Assists Guest Services Staff with their conference and reception area duties. Responsibilities may include, but are not limited to scheduling conference rooms, setting up conference room equipment, and providing necessary amenities and services as needed- such as ordering and putting away meals.
Communicates the needs of conference and visitor office occupants to appropriate departments as needed.
Performs general administrative duties as needed.
Assists with special projects on various issues as needed.
As a Guest Services Receptionist, you will be expected to apply your organizational and communication skills while displaying a positive, high-energy attitude. The successful Guest Services Receptionist candidate must have excellent verbal communication skills; speaks English and the local language clearly, on phone and in person, well developed and professional interpersonal skills; ability to interact effectively with people at all organizational levels of the Firm, excellent communication skills, both written and verbal, ability to work in a team environment with a customer service focus, organizational skills needed to manage time well, prioritize effectively, and handle multiple deadlines, willingness to complete all tasks and learn new skills, thorough knowledge of PC applications, including MS Office, ability to handle confidential and sensitive information with the appropriate discretion. You must have a High School Diploma or *****alent. An ideal candidate should have one (1) to three (3) years of corporate receptionist background and the experience operating a multi-line c

Job Details

Date Posted:2012-01-24Job Location:United Arab EmiratesJob Role:OtherCompany Industry:Support Services
Preferred Candidate

Career Level:Entry Level
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