Manager, Customer Service (West)

[Mr. Job]

Closing Date (MM/DD/YYYY):05/14/2024 Worker Type:Permanent Salary Range (plus eligible to receive a performance based incentive, applicable to position) :$101,804 - $137,736 Leadership skills rewarded:Take a lead role in your district’s customer service team, with a focus on the relationship management process. You’ll coach a team responsible for a combination of loan administration and credit submissions for lending to agriculture producers, providing added value to team and customers. What you’ll do:Lead a high-performing team responsible for customer service and support functions, credit submissions, and agriculture lendingEnsure strong partnerships among district staff to support customer serviceMaintain your district’s budget and manage daily operations, facilities management, meetings and event planningWork with the district leadership team to develop and execute business plan and marketing strategiesManage workload priorities, identify employee development requirements, set goals and evaluate performanceEnsure compliance on audits, arrears and other reports What we’re looking for:A decision-maker who confidently manages and implements changeA leader who builds relationshipsA multi-tasker with an aptitude for a combination of loan administration and lendingAbility to adapt quickly to changes in a fast-paced environment What you’ll need:A degree in administration or business and at least five years of related experience (or equivalent combination of education and experience)A proven track record in agricultural or commercial financial servicesAn understanding of accounting and legal documentationExperience in loan portfolio management practices, approaches and techniquesStrong leadership and organizational skills



Read More