Direct Sales Consultant (Part-time) Job (Auckland, New Zealand) - منتديات المطاريد
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    Direct Sales Consultant (Part-time) Job (Auckland, New Zealand)


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    قديم 2nd July 2015, 10:30 AM Mr. Job غير متواجد حالياً
      رقم المشاركة : 1
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    ausflag Direct Sales Consultant (Part-time) Job (Auckland, New Zealand)

    أنا : Mr. Job




    Job Number: 2202950Business: GE CapitalBusiness Segment: Capital - InternationalAbout Us: GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. For more information, visit the company's website at www.ge.comPosted Position Title: Direct Sales Consultant (Part-time)Career Level: ExperiencedFunction: SalesFunction Segment: Inside Sales and Tele SalesLocation: New ZealandU.S. State, China or Canada Provinces: City: AucklandPostal Code: 1010Relocation Assistance: NoRole Summary/Purpose: Direct Sales is a channel that provides personal lending solutions and services enquiries for new and existing customers in an Inbound, online and outbound Call Centre environment.
    To provide excellent phone-based customer services to all customers by assisting with a range of inquiries and supplying correct information. Channelling inquiries to the appropriate place where required and portraying a professional image as the first point of contact.Essential Responsibilities: Sales Generation
    Generating new business by offering a range of GE products, including; personal loans, insurance, and auto loans. Specifically:
    Making outbound calls to existing customers
    Taking inbound calls, servicing customers and completing customer applications where appropriate.
    Collecting relevant customer personal and financial information
    Providing customers with the features and benefits of our products for them to make informed decisions.
    Introducing new GE and external products where applicable
    Executing on all team and individual objectives
    Supporting marketing campaigns and tracking customer correctly
    Developing thorough understanding of direct sales products, policies and procedures and sales processes

    Accounts Management
    Ensure all customer interactions are of a high standard. This includes building rapport, listening, good questioning etc. (Measured through call evaluations, customer feedback and pulse checks)
    Proactively working to retain customers and using EEEO (End every encounter with an offer) on every call.
    Average call handle time meets requirements
    Minimum calls and applications handled per dayQualifications/Requirements: Completion of Secondary (High School) Qualification or equivalent

    Experience
    Previous experience in customer service/sales

    Skills
    MS Office – basic computer / typing skills

    Attributes and behaviours
    Customer Focused
    Understands and is responsive to customers’ objectives and needs.
    Quickly and effectively solves customer’s problems
    Develops trust and credibility with the customer to uncover needs and offer based on those needs

    Team Work
    Is a good team player with good interaction with team members
    Contributes to team idea generation

    Communication
    Listens well and can articulate clearly in both verbal and written communication

    Initiative
    Identifies what needs to be done and takes action before being asked, when the situation requires it
    Proactively identifies and escalates issues or breaches through the appropriate channels
    Seeks out others involved in a situation to learn their perspectives

    Negotiation/ Influencing
    Can negotiate skilfully in tough situations with both internal and external groups
    Gains trust of other parties to the negotiations
    Has integrity, which does not vary according to circumstances or need to fulfil short term objectives

    Compliance
    Maintains up to date knowledge of Compliance, Legislative & Regulatory requirements and seeks further clarification if required.
    Ability to work in accordance with Compliance, Legislative & Regulatory requirements

    GE Values
    Demonstrates GE Values, always acts with unyielding integrity

    Commitment to Performance
    Continual Improvement – Builds on strengths and develops weaknesses. Pursues self-development and seeks feedback from others, whilst being receptive to new ideas and perspectives

    Time Management
    Manages own performance on the job in face of changing priorities and situations and conflicting time frames. Effectively manages own stress.
    Ensures that personal roster (start times, breaks) are adhered to at all timesAdditional Eligibility Qualifications: Desired Characteristics:

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    الموضوع الأصلي : Direct Sales Consultant (Part-time) Job (Auckland, New Zealand)     -||-     المصدر : منتديات المطاريد     -||-     الكاتب : Mr. Job

     

     


     
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