Job Number: 2019154 Business: GE Power & Water Business Segment: PW-WTR Water About Us: GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. For more information, visit the company's website at www.ge.com Posted Position Title: Feild Service Representatiave (FSR) Career Level: Experienced Function: Services Function Segment: Field Services Location: Australia U.S. State, China or Canada Provinces: City: NSW Postal Code: Relocation Assistance: No Role Summary/Purpose: The FSR plays an integral role within the business & has day to day responsibilities managing customer expectations in relation to monitoring & assessing plant operational parameters and providing the necessary support & feedback to the Customer & their operational team. This includes: trouble shooting, conducting preventative maintenance on GE Equipment, chemical dosing equipment &instrumentation, maintaining chemical inventories, site logs & performance monitoring data, and operations support. Essential Responsibilities:
Monitor & assess plant operational
parameters & provide feedback to Customer and GE management.
Monitor corrosion rates of mild steel, stainless
steel and copper
Collects microâs & corrosion coupons for
preparation, labelling and shipment to lab
Supply, installation & service of GE water
quality & monitoring equipment
Maintain current supply of reagents, sampling
containers and coupons
Monitors & records chemical usage rates,
inventory and pump settings
Preventative maintenance on dosing pumps & inventory of critical spare parts
On-going maintenance of all chemicals
Maintenance of all labels; dosing lines & ensuring good housekeeping at all times
Record and update all test parameters & chemical
consumption into Insight / TrueSense View (our Remote Monitoring and Control
Statistical Data Management Program) and on the GE database
Records customer operating, system and equipment
data & informs Manager of changes
Responsible for operation and maintenance of
Company equipment Provide methods of all chemical testing & training as to
the analysis & interpretation of these results.
Assist with technical support if required & atend all Water Team meetings as requested with the account or Area manager
Monitor and advise on the regular sampling and
analysis for HPC and Legionella
HPC and Legionella samples to be taken monthly by
the GE field service representative;
Review all water test results and chemical
consumption figures monthly & summarise test results for Manager review
Monitors and records chemical usage rates, inventory and pump setting??s, Keep
dosing tanks full Enters data into spreadsheets and executes the relevant
Updating of Customer files on GE Libraries, Conduct
Compliance reviews Audit of Lab and field procedures & Methods Submission of
samples to Lab for compliance reviews Maintenance of Site Manual and Technical
Procedures and documents Completion of EHS & Technical Training program
modules as required under your personal training program
Identify new applications/technologies, Identify value generation projects for the account & assist the Account manager to prove and finalise PnP
Ensure company procedures &safety guidelines
are followed at all times
Develop & maintain preventive maintenance
procedures , diagnose & troubleshoot customer related issues
Recommend effective changes in service activities Identify key sales opportunities to enhance company revenue, Develop professional and healthy relationship with clients, management and internal staff. Prepare & maintain service related
Additional Eligibility Qualifications: Desired Characteristics:
- Professional or trade background with solid experience in the water treatment industry.
- Results Oriented.
- Ability to build long term strong relationships.
- Strong Analytical & Diagnostic Skills
Strong Technical and Mechanical Knowledge.
- Strong communication skills – both verbal and written.
- Demonstrated commitment to EH&S and compliance.
- Drivers Licence
- Employees to conduct themselves in accordance with GE's Beliefs Growth values at all times
- Employees to conduct themselves in accordance with GE's Spirit of the Letter obligations at all times